Charge Card Guidance & AOP/C Contacts

1. To register your account, have your new card and paperwork handy and visit www.citimanager.com/login.
2. Select Register as a Cardholder.
3. Enter the card number and security code. Create a username. This must be more than six characters; may have letters, numbers and/or special characters; not include any spaces; and cannot be only numbers.
4. Create a password. This must be 12-18 characters; must include at least one uppercase letter, one lower case letter, one number, and one special character; cannot contain more than three consecutive or identical characters; and cannot be the same as the user name.
5. Fill in the additional requested details.

In order to obtain a charge card, the first step is for your supervisor to determine the type of card or business line that you need (travel, purchase, or fleet). Once this is determined, the supervisor will convey this information via email to the A/OPC. The A/OPC will provide the supervisor with a Charge Card “Supervisor Request” form, for you, the applicant, and your supervisor to complete and return to the A/OPC accompanied with the required proof of Charge Card training completion. Additional steps will vary by bureau. Contact the A/OPC to learn the remaining steps for your bureau.

You must complete the appropriate Charge Card training in DOI Talent. Recommended Browsers: Use the Chrome or Edge browsers when accessing DOI Talent. Do not use IE 11).

Please follow these instructions to complete training.

Course Names are as follows:

Travel Card Training for Cardholders/Approving Officials

Purchase Card Training for Cardholders/Approving Officials

Fleet Card Training for Cardholders/Approving Officials

1. In DOI Talent, click on the Find Learning tab. Type the course name or a shorter variation and click on Search. Scroll down, click on the course tile.
2. Click on the Go to course button.
3. Click on the Enroll me button.
4. Click on the Select Here to Begin Course.
5. Follow and complete each Step indicated on the course.
6. When you have completed the course, it will take you to the Certification Exam. Click on the Certification Exam link to take you to Exam Instructions. Take the exam.
7. Once you have completed the exam, please make sure all boxes, and radio buttons have been marked. This is an indication that all steps have being completed.
8. Logout of DOI Talent.
9. Once you have completed the training and exam successfully, you will receive a congratulatory email from DOI Talent Admin.
10. This congratulatory email and training completion certificate are the required proof of Charge Card training that will need to be forwarded to the A/OPC along with the completed “Supervisor Request” form for a charge card application to be processed by the A/OPC.

Note: Please refer to the FAQs for additional resources on how to apply for a charge card.

Fleet Card Policy
DOI-AAAP-0158, Fleet Charge Card Policy

Purchase Card Policy
DOI-AAAP-0156 Purchase Charge Card Policy

Travel Charge Card Policy
DOI-AAAP-0157 Travel Charge Card Policy