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Charge Card Resources

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Charge Card Management

IBC serves as the operational arm of the DOI Integrated Charge Card Program and is responsible for:

  • Providing operational and customer service support throughout DOI for the DOI Integrated Charge Card Program
  • Serving as the liaison for operational and technical bank issues
  • Coordinating charge card interface file delivery to DOI systems 
  • Serving as the application administrator and hierarchy manager for bank vendor systems and tools
  • Providing project management support for DOI Charge Card Program initiatives
  • Coordinating payroll salary offset for travel card delinquency
  • Coordinating DOI migration and transition activities as necessary with GSA SmartPay 
  • Providing or supporting charge card role-based training
  • Collaborating with stakeholders regarding internal control reviews

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IBC Charge Card Support Center

Having issues with your charge card or CitiManager?

Contact the IBC Charge Card Support Center

Phone: 303-969-5588

For Bureau-specific inquiries, please contact your Bureau A/OPC

 

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