Charge Card Support

Charge Card Management

IBC serves as the operational arm of the DOI Integrated Charge Card Program and is responsible for:

  • Providing operational and customer service support throughout DOI for the DOI Integrated Charge Card Program

  • Serving as the liaison for operational and technical bank issues

  • Coordinating charge card interface file delivery to DOI systems 

  • Serving as the application administrator and hierarchy manager for bank vendor systems and tools

  • Providing project management support for DOI Charge Card Program initiatives

  • Coordinating payroll salary offset for travel card delinquency

  • Coordinating DOI migration and transition activities as necessary with GSA SmartPay 

  • Providing or supporting charge card role-based training

  • Collaborating with stakeholders regarding internal control reviews


 

 

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