IBC Competency Models

A competency is a combination of skills, knowledge, abilities, behaviors and other characteristics that contribute to outstanding performance in a particular job.

When you put a series of competencies together, it is called a competency model and shows you the difference between outstanding and average performance of that job. A competency is what outstanding performers 1) do more often, 2) do in more situations, and 3) do with better results than average performers.