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Donor Notification Process

Donor Notification Process: Instructions for Scheduler

  1. Donor notification must be made using voice to voice contact or Americans with Disability Act (ADA) approved methods.

  2. Confirm the donor is currently in the zip code where the drug test will be scheduled and will remain there for the next 48 hours. Do not let the donor know you are calling regarding their drug test.​

  3. If the donor will not be available, determine a return date and contact them when they will be available.​

  4. Once location and availability are confirmed, inform the donor you are calling to schedule their pre-employment drug test, verify the zip code and provide the donor with the drug test information.​

  5. Verify donor email address to send ePassport.

Donor Notification Process: Instructions for the Donor

  1. To Do

    1. Report no later than 48 hours after receiving notification to the collection site.
    2. Contact the collection site to verify testing hours and appointment availability.

  2. Bring

    1. Valid government issued photo id to the site and be prepared to provide a urine specimen.
    2. A face covering if the site requires it.
    3. A hardcopy or electronic version of your ePassport.

  3. Do Not Bring

    1. List of medications or money to pay for the test.

  4. When You Arrive

    1. Tell the collection site you are there for a federal drug test. Show them the barcode or confirmation number on your electronic or hardcopy ePassport.

  5. Be prepared

    1. The collection may take up to 3 hours or longer depending on the capability/patient load of the site. 
    2. Try not to consume more than 40 ounces of fluid within 3 hours of testing if possible. 
    3. If you leave the site before the collection is complete, this will be considered a refusal to test. 

  6. Keep

    1. A copy of the Federal Custody and Control Form you are given at the site.

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