Our FAQs provide information on frequent questions or concerns. If you have questions about specific topics not included here, please contact us
If you need a duplicate W-2 for the current tax year, please allow a reasonable delivery period from the date we first mail the originals.
If you did not receive your original Form W-2, or if you received it but misplaced it, contact the Customer Support Center directly.
In most cases, the Customer Support Center will mail the duplicate to you within 24 working hours of receiving the request.
You may also print a copy of your W-2 through Employee Express.
If you want the duplicate W-2 sent to an address other than the one to which it was originally mailed, you must make a written and signed request. Mail or fax the request directly to Customer Support Center at the following address:
Interior Business Center
Customer Support Center
Attention: Code D-2605
P.O. Box 25365
Denver, CO 80225
Include your name (as it appears on your LES), your Social Security Number (last 4 digits only), your employer agency/organization, and a daytime telephone number to reach you in case we need additional information. Also, include the statement that you need a duplicate Form W-2 issued, your old and new mailing address, and the applicable tax year. Be sure to sign the request.
In most cases, the Customer Support Center will mail the duplicate to you within 24 working hours of receiving the request.
You may also print a copy of your W-2 through Employee Express.
If you need a duplicate W-2 after April 15 of the current year, request it directly from the Customer Support Center by mail, fax, or telephone. Include your name (as it appears on your LES), your Social Security Number (last 4 digits only), your employer agency/organization, and a daytime telephone number to reach you in case we need additional information. Also, include the statement that you need a duplicate Form W-2 issued and the applicable tax year. Be sure to sign your request.
Interior Business Center
Customer Support Center
Attention: Code D-2605
P.O. Box 25365
Denver, CO 80225
Include your name (as it appears on your LES), your Social Security Number (last 4 digits only), your employer agency/organization, and a daytime telephone number to reach you in case we need additional information. Also, include the statement that you need a duplicate Form W-2 issued, your old and new mailing address, and the applicable tax year. Be sure to sign the request.
In most cases, the Customer Support Center will mail the duplicate to you within 24 working hours of receiving the request.
You may also print a copy of your W-2 through Employee Express.
If you believe the tax or wage information shown on your W-2 is incorrect, request a corrected one directly from POD by phone or fax. Include your name (as it appears on your LES), your Social Security Number (last 4 digits only), your employer agency/organization, a daytime telephone number to reach you in case we need additional information, and the year in question. Also, include the reason you believe the original W-2 is in error. Please be sure to sign and date your request.
You may telephone or fax the appropriate section within the POD directly as follows:
If you are an employee of ACHP, ADF, BIA, CFA, CPSC, DCC, EDU, FERC, FLRA, FWS, IAF,JMF, NASA, NCLIS, SCJ, SOL, SSS, TDA, TIB, or USC: Telephone 303-969-7446 or send fax to 303-236-1011.
If you are an employee of ARC, BOE, BSE, CSB, FHF, HMM (Holocaust), HST, IMLS, NARA, NPS, NRC, NSF, OSM, PTR (Presidio), SEC, or UTC: Telephone 303-969-7431 or send fax to 303-236-1011.
If you are an employee of BLM, BOR, EEOC, EPA, FTC, ITC, MCC, OAS, OIG, ONHIR, ONRR, OPIC, OS, OST, PBGC, URMCC, USGS, VCT, or YCC: Telephone 303-969-7497 or send fax to 303-236-1011.
If you are an employee of DOT, FAA, IBW, NLRB, NMB, NTSB, PDS, SSA, or STB: Telephone 303-969-6353 or send fax to 303-236-1011.