Skip to main content

Casual Pay Resources

This section of the Casual Pay website provides a list of additional resources that may be useful when processing pay.

To access the Casual Pay User’s Manual:

Login to FPPS info site

Note: Access to this manual is restricted. The Casual Pay Users Manual is located at the FPPS site. When you reach this site, you will be prompted for your FPPS system login. 

The CASUAL PAY USERS MANUAL contains Controlled Unclassified Information from the Department of the Interior, Interior Business Center (IBC), Payroll Operations Division, and is intended for the sole use of its clients.

This manual provides system functionality and navigation aids, in addition to general processing guidelines for pay-related processes such as debts, deductions, and Time and Attendance (T&A) processing when appropriate. This manual is not intended as a reference for processing and policy guidelines for either the Payroll Operations Division or the client agency. This manual is designed for internal system users, and therefore, displays the system screen prints.

Additional Resources

Casual Pay Contacts

Department of the Interior Casual Hires (BIA, BLM, FWS, and NPS) 

National Interagency Fire Center
Casual Payment Center MS 270 
3833 S. Development Ave.
Boise, ID 83705-5354 

Toll Free: 877-471-2262 | Local: 208-387-5760 | Fax: 208-433-6405

Send Email

Hours of Operation: 9:45 a.m. to 6:15 p.m. ET / 7:45 a.m. to 4:15 p.m. MT Monday - Friday

USDA Forest Service Casual Hires

Albuquerque Service Center
Incident Finance Branch, Casual Pay
101 B Sun Avenue, NE
Albuquerque, NM 87109
Casual Inquiries: 1-877-372-7248
Fax: 1-866-816-9532 or 505-563-7996 

Send Email

Hours of Operation: 9:00 a.m. to 7:00 p.m. ET / 7:00 a.m. to 5:00 p.m. MT Monday - Friday

If we have not answered your Casual Pay question completely on this website, contact us for more information. Please include the name of your agency and your email address or telephone number so that we can reply as soon as possible.

Customer Support Center

| Fax: 303-969-5463

Hours of Operation: 8:00 a.m. - 7:30 p.m. ET / 6 a.m. - 5:30 p.m. MT

After Hours and On-Call Support | Customer Support Center

NOTE: After hours support is no longer provided by the CSC for functional or system support. In case of a system outage Casual users can contact the above number and menu options and their call is routed to DOI OCIO's Data Operations Team which is a 24/7 operation. This group has on-call information for every IBC support application and can report and escalate system outages appropriately.

IT assistance or help with finding FPPS SPOC, printer issue or connectivity issues: Customer Support Center


Last Updated: