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As of May 4, 2025, responsibility for IBC’s personnel security support transitioned from the IBC to the Department’s Office of Law Enforcement and Security (OLES).

The National Security Division within OLES will now oversee all personnel security support. Customer resources will continue to be available on IBC’s Customer Central website until further notice.

PIV Card Certificate Update

PIV card certificates are valid for three years from the date of Activation. You have 90 days from the date of your advisory email to renew your certificates. If you do not renew your digital certificates within a 90 day period of your card will be terminated and system access will be limited or revoked.

There are two ways to update your HSPD-12 card certificates:

IBC Light Activation Center

To update your PIV card certificates you can make an appointment using the GSA Online Scheduler

GSA Credentialing Center

To schedule your appointment at http://www.fedidcard.gov/ or using the GSA Online Scheduler

Appointment Scheduling Information: For appointment type please select “Card Update - Update your EXISTING credential and PIN resets” in order to get your card updated continue following the scheduler prompts to complete the appointment scheduling process.

 

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