Approved by the Competency Modeling Validation Review Board on March 8, 2016.
GS-0301 Base Model (applicable to all GS-0301's):
Competency | Definition | Proficiency Level |
|---|---|---|
Analytical Thinking | Able to breakdown raw information and undefined problems into specific, workable components that, in turn, clearly identify the issues at hand. Makes logical conclusions, anticipates obstacles, and considers different approaches that are relevant to the decision making process. | GS-05-10 – Level 3 GS-11-13 – Level 4 GS-14-15 – Level 5 |
Information Management | Identifies a need for and knows where or how to gather information, organizes and maintains information or information management systems. | GS-05-10 – Level 3 GS-11-13 – Level 4 GS-14-15 – Level 5 |
Legal, Government & Jurisprudence | Knowledge of laws, legal codes, court procedures, precedents, legal practices and documents, government regulations, executive orders, agency rules, government organization and functions, and the democratic political process. | GS-05-10 – Level 3 GS-11-13 – Level 4 GS-14-15 – Level 5 |
Additional Competencies:
Competency | Definition | Proficiency Level |
|---|---|---|
Technical – Administrative Operations | Plans, coordinates, and executes business functions in support of administrative and management activities to facilitate organizational operations such as scheduling, office communication, document generation, resource management, procurement and/or financial management within an organization. | GS-05-10 – Level 3 GS-11-13 – Level 4 GS-14-15 – Level 5 |
Technical – Automated Administrative Systems | Effective use of automated administrative systems such as the Integrated Personnel/Payroll Systems/Subsystems, Accounting & Business-Related Systems, Travel Systems, Time and Attendance Systems, Procurement Systems, etc., to perform essential business functions. | GS-05-10 – Level 3 GS-11-13 – Level 4 GS-14-15 – Level 5 |
Technical – HR Information Systems HR Support Specialist ONLY | Knowledge of HR management concepts, principles, and practices related to identifying and analyzing HR processes, translating functional requirements into technical requirements, and delivering and maintaining HR information systems. | GS-05-10 – Level 3 GS-11-13 – Level 4 GS-14-15 – Level 5 |
Competency | Definition | Proficiency Level |
|---|---|---|
Requirements Analysis | Knowledge of the principles and methods to identify, analyze, specify, design, and manage functional and infrastructure requirements; includes translating functional requirements into technical requirements used for logical design or presenting alternative technologies or approaches. | GS-05-10 – Level 3 GS-11-13 – Level 4 GS-14-15 – Level 5 |
Systems Testing & Evaluation | Knowledge of the principles, methods, and tools for analyzing and developing system test and evaluation procedures and technical characteristics of IT systems, including identifying critical operational issues. | GS-05-10 – Level 3 GS-11-13 – Level 4 GS-14-15 – Level 5 |
Technical – Administrative Systems Design / Maintenance (Recommended Addition) | Knowledge of the design, development, configuration, and/or testing of administrative systems (e.g. HR/payroll systems/subsystems, accounting systems, etc.) Trouble-shoots, diagnoses, analyzes, and identifies system issues to determine the root cause and facilitate the issue’s resolution. | GS-05-10 – Level 3 GS-11-13 – Level 4 GS-14-15 – Level 5 |
Technical – Automated Integrated Personnel & Payroll System / Subsystems | Effective use of integrated system for data management, analysis and problem identification, and/or performance of personnel and payroll processing to ensure compliance with regulations and accurate and timely personnel and payroll services to client agencies. | GS-05-10 – Level 3 GS-11-13 – Level 4 GS-14-15 – Level 5 |
Competency | Definition | Proficiency Level |
|---|---|---|
Technical Problem Solving | Troubleshoots, diagnoses, analyzes, and identifies system malfunctions to determine the source and cause of the problem. | GS-05-10 – Level 3 GS-11-13 – Level 4 GS-14-15 – Level 5 |
Technical – Automated Administrative Systems | Effective use of automated administrative systems such as the Integrated Personnel/Payroll Systems/Subsystems, Accounting & Business-Related Systems, Travel Systems, Time and Attendance Systems, Procurement Systems, etc., to perform essential business functions. | GS-05-10 – Level 3 GS-11-13 – Level 4 GS-14-15 – Level 5 |
Competency | Definition | Proficiency Level |
|---|---|---|
Decision Making | Makes sound, well informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change. | GS-05-10 – Level 3 GS-11-13 – Level 4 GS-14-15 – Level 5 |
Technical – Drug & Alcohol Testing | Knowledge of drug and alcohol testing processes, procedures and methodologies to conduct collections and/or manage a Drug-Free Workplace Program. | GS-05-10 – Level 3 GS-11-13 – Level 4 GS-14-15 – Level 5 |
Competency | Definition | Proficiency Level |
|---|---|---|
Configuration Management | Knowledge of the principles and methods for planning or managing the implementation, update, or integration of information systems components. | GS-05-10 – Level 3 GS-11-13 – Level 4 GS-14-15 – Level 5 |
Decision Making | Makes sound, well informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change. | GS-05-10 – Level 3 GS-11-13 – Level 4 GS-14-15 – Level 5 |
Requirements Analysis | Knowledge of the principles and methods to identify, analyze, specify, design, and manage functional and infrastructure requirements; includes translating functional requirements into technical requirements used for logical design or presenting alternative technologies or approaches. | GS-05-10 – Level 3 GS-11-13 – Level 4 GS-14-15 – Level 5 |
Systems Testing & Evaluation | Knowledge of the principles, methods, and tools for analyzing and developing system test and evaluation procedures and technical characteristics of IT systems, including identifying critical operational issues. | GS-05-10 – Level 3 GS-11-13 – Level 4 GS-14-15 – Level 5 |
Technical – Administrative Systems Design / Maintenance | Knowledge of the design, development, configuration, and/or testing of administrative systems (e.g. HR / Payroll Systems/Subsystems, Accounting Systems, etc.) Trouble-shoots, diagnoses, analyzes, and identifies system issues to determine the root cause and facilitate the issue’s resolution. | GS-05-10 – Level 3 GS-11-13 – Level 4 GS-14-15 – Level 5 |
Technical – Technical Documentation Documentation Specialist | Knowledge of procedures for developing technical and operational support documentation. | GS-05-10 – Level 3 GS-11-13 – Level 4 GS-14-15 – Level 5 |
Technical – Records Management Documentation Specialist | Knowledge of policies, procedures, and processes for the creation, maintenance, use, retirement, retrieval and disposition of records. | GS-05-10 – Level 3 GS-11-13 – Level 4 GS-14-15 – Level 5 |
Competency | Definition | Proficiency Level |
|---|---|---|
Business Planning and Resource Management | Translates strategic goals into business objectives (i.e., growth, revenue, productivity targets, workload objectives, unit costs, etc.) Identifies the tactical projects and operations management parameters required to achieve the business objectives. Identifies resources required to execute the project and operations objectives. | GS-05-10 – Level 3 GS-11-13 – Level 4 GS-14-15 – Level 5 |
Decision Making | Makes sound, well informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change. | GS-05-10 – Level 3 GS-11-13 – Level 4 GS-14-15 – Level 5 |
Strategic Thinking | Formulates objectives and priorities and implements plans consistent with the long-term interests of the organization in a global environment. Capitalizes on opportunities and manages risk. | GS-05-10 – Level 3 GS-11-13 – Level 4 GS-14-15 – Level 5 |
Technical – Program Management | Manages a program area for an organization that may consist of multiple projects and programs across a broad spectrum of functional specialties such as financial management, policy development, organizational development, quality management, and/or performance metrics; directs related resources, personnel and activities. | GS-05-10 – Level 3 GS-11-13 – Level 4 GS-14-15 – Level 5 |
Competency | Definition | Proficiency Level |
|---|---|---|
Technical – Automated Administrative Systems | Effective use of automated administrative systems such as the Integrated Personnel/Payroll Systems/Subsystems, Accounting & Business-Related Systems, Travel Systems, Time and Attendance Systems, Procurement Systems, etc., to perform essential business functions. | GS-05-10 – Level 3 GS-11-13 – Level 4 GS-14-15 – Level 5 |
Technical – Instructional System Design | Plan, design, develop and implement multi-media training and performance improvement systems through complex authoring systems and programming languages. | GS-05-10 – Level 3 GS-11-13 – Level 4 GS-14-15 – Level 5 |
Competency | Definition | Proficiency Level |
|---|---|---|
Requirements Analysis | Knowledge of the principles and methods to identify, analyze, specify, design, and manage functional and infrastructure requirements; includes translating functional requirements into technical requirements used for logical design or presenting alternative technologies or approaches. | GS-05-10 – Level 3 GS-11-13 – Level 4 GS-14-15 – Level 5 |
Systems Testing & Evaluation | Knowledge of the principles, methods, and tools for analyzing and developing system test and evaluation procedures and technical characteristics of IT systems, including identifying critical operational issues. | GS-05-10 – Level 3 GS-11-13 – Level 4 GS-14-15 – Level 5 |
Technical – Administrative Systems Design / Maintenance | Knowledge of the design, development, configuration, and/or testing of administrative systems (e.g. HR / Payroll systems / subsystems, Accounting Systems, etc.) Trouble-shoots, diagnoses, analyzes and identifies system issues to determine the root cause and facilitate the issue’s resolution | GS-05-10 – Level 3 GS-11-13 – Level 4 GS-14-15 – Level 5 |
Technical – Automated Integrated Personnel & Payroll System / Subsystems | Effective use of integrated system for data management, analysis and problem identification, and/or performance of personnel and payroll processing to ensure compliance with regulations and accurate and timely personnel and payroll services to client agencies. | GS-05-10 – Level 3 GS-11-13 – Level 4 GS-14-15 – Level 5 |
External Awareness Supervisory Personnel & Client Liaison Coordinator | Identifies and keeps up-to-date on key agency policies/priorities and economic, political, and social trends which affect the organization; understands where the organization is headed and how to make a contribution. | GS-05-10 – Level 3 GS-11-13 – Level 4 GS-14-15 – Level 5 |
Competency | Definition | Proficiency Level |
|---|---|---|
Organizational Awareness | Knows the organizations mission and functions, and how its social, political, and technological systems work and operates effectively within them; this includes the programs, policies, procedures, rules, and regulations of the organization. | GS-05-10 – Level 3 GS-11-13 – Level 4 GS-14-15 – Level 5 ES/SL – Level 5 |
Technical – Program Management | Manages a program area for an organization that may consist of multiple projects and programs across a broad spectrum of functional specialties such as financial management, policy development, organizational development, quality management, and/or performance metrics; directs related resources, personnel and activities. | GS-05-10 – Level 3 GS-11-13 – Level 4 GS-14-15 – Level 5 ES/SL – Level 5 |
Project Managers will be assigned the Project Manager Competency Cluster ONLY.
Competency | Definition | Proficiency Level |
|---|---|---|
Business Planning and Resource Management | Translates strategic goals into business objectives (i.e., growth, revenue, productivity targets, workload objectives, unit costs, etc.) Identifies the tactical projects and operations management parameters required to achieve the business objectives. Identifies resources required to execute the project and operations objectives. | GS-05-10 – Level 3 GS-11-13 – Level 4 GS-14-15 – Level 5 |
Configuration Management | Knowledge of the principles and methods for planning or managing the implementation, update, or integration of information systems components. | GS-05-10 – Level 3 GS-11-13 – Level 4 GS-14-15 – Level 5 |
Decision Making | Makes sound, well informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change. | GS-05-10 – Level 3 GS-11-13 – Level 4 GS-14-15 – Level 5 |
Requirements Analysis | Knowledge of the principles and methods to identify, analyze, specify, design, and manage functional and infrastructure requirements; includes translating functional requirements into technical requirements used for logical design or presenting alternative technologies or approaches. | GS-05-10 – Level 3 GS-11-13 – Level 4 GS-14-15 – Level 5 |
Strategic Thinking | Formulates objectives and priorities, and implements plans consistent with the long-term interests of the organization in a global environment. Capitalizes on opportunities and manages risk. | GS-05-10 – Level 3 GS-11-13 – Level 4 GS-14-15 – Level 5 |
Technical – Program Management | Manages a program area for an organization that may consist of multiple projects and programs across a broad spectrum of functional specialties such as financial management, policy development, organizational development, quality management, and/or performance metrics; directs related resources, personnel and activities. | GS-05-10 – Level 3 GS-11-13 – Level 4 GS-14-15 – Level 5 |
Technical – Automated Administrative Systems | Effective use of automated administrative systems such as the Integrated Personnel/Payroll Systems/Subsystems, Accounting & Business-Related Systems, Travel Systems, Time and Attendance Systems, Procurement Systems, etc., to perform essential business functions. | GS-05-10 – Level 3 GS-11-13 – Level 4 GS-14-15 – Level 5 |
Competency | Definition | Proficiency Level |
|---|---|---|
Decision Making | Makes sound, well informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change. | GS-05-10 – Level 3 GS-11-13 – Level 4 GS-14-15 – Level 5 |
Organizational Awareness | Knows the organizations mission and functions, and how its social, political, and technological systems work and operates effectively within them; this includes the programs, policies, procedures, rules, and regulations of the organization. | GS-05-10 – Level 3 GS-11-13 – Level 4 GS-14-15 – Level 5 |
Strategic Thinking | Formulates objectives and priorities and implements plans consistent with the long-term interests of the organization in a global environment. Capitalizes on opportunities and manages risk. | GS-05-10 – Level 3 GS-11-13 – Level 4 GS-14-15 – Level 5 |
Web Technology | Knowledge of the principles and methods of web technologies, tools, and delivery systems, including web security, privacy policy practices, and user interface issues. | GS-05-10 – Level 3 GS-11-13 – Level 4 GS-14-15 – Level 5 |
Writing / Editing | Ability to acquire information on a variety of subjects to write and edit materials, such as reports, regulations, articles, training materials, etc., to appropriately present information in a form, ensuring quality of work product and level of suitable for the intended audience. | GS-05-10 – Level 3 GS-11-13 – Level 4 GS-14-15 – Level 5 |