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Contact the IBC Human Resources Staff

The IBC staff is available to assist customers with general questions regarding the services we provide.


Additional Contacts

The IBC staff is available to assist customers with general questions regarding the services we provide. If you have a concern or suggestion, please contact us using the primary contacts below.


Christine Zertuche-Rocha
Chief, Payroll Operations Division

Phone: 303-969-6616

Lisa Puente
Deputy Chief, Payroll Operations Division

Phone: 303-969-6680

Rob Crest
Chief, Personnel & Payroll Systems Division

Phone: 303-969-5454

Joy Dubsky Prahl,
Deputy Chief, Personnel & Payroll Systems Division

Phone: 303-969-5593

Lynn Tovsen
Chief, HR Management System Division

Phone: 303-969-5132

Devin Cummings
Chief, HR Operations Division

Phone: 303-969-7085

Additional HR Operations Contacts

Donessa Gaspar
Chief, Security Drug & Alcohol Testing Division

Phone: 303-716-4306

Jerome Morris
Deputy Chief, Security Drug & Alcohol Testing Division

Phone: 303-969-3892

Alandra Harley-Stuckey
Program Analyst, Drug and Alcohol Testing Branch

Phone: 303-969-6723

Kathleen Santistevan
Management and Program Analyst

Phone: 303-980-3927

Additional Personnel Security Contacts

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Please Reference the Client Advocate List of Clients to determine which point of contact works with your agency.

Rich Ortiz
Client Advocate, Systems Migration and Services Division

Phone: 303-969-5192

Petra Mckercher
Client Advocate, Systems Migration and Services Division

Phone: 303-969-5638

Jennifer Foster-Adams
Client Advocate, Systems Migration and Services Division

Phone: 303-969-5448

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Nichelle Rogers
Chief, System Migrations and Services Division

Phone: 303-969-7703

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