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IBC Supervisory/Managerial Competency Cluster

Approved by the Competency Modeling Validation Review Board on February 9, 2016.

Competency

Definition

Required Proficiency Level – Administrative & Technical Positions

Required Proficiency Level – Management, Professional & GS-1102 (Contract Specialist) Positions

Business Planning & Resource Management

Translates strategic goals into business objectives (i.e., growth, revenue, productivity targets, workload objectives, unit costs, etc.) Identifies the tactical projects and operations management parameters required to achieve the business objectives. Identifies resources required to execute the project and operations objectives.

GS-01-04 – n/a

GS-05-06 – n/a

GS-07-08 – Level 5

GS-05-10 – Level 3

GS-11-13 – Level 4

GS-14-15 – Level 5

Conflict Management

Encourages creative tension and differences of opinions. Anticipates and takes steps to prevent counterproductive confrontations. Manages and resolves conflicts and disagreements in a constructive manner.

GS-01-04 – n/a

GS-05-06 – n/a

GS-07-08 – Level 5

GS-05-10 – Level 3

GS-11-13 – Level 4

GS-14-15 – Level 5

Creative Thinking

Develops new insights into situations and applies innovative solutions to make organizational improvements; designs and implements new or cutting-edge programs/processes.

GS-01-04 – n/a

GS-05-06 – n/a

GS-07-08 – Level 5

GS-05-10 – Level 3

GS-11-13 – Level 4

GS-14-15 – Level 5

Decisiveness

Makes well-informed, effective and timely decisions, even when data are limited or solutions produce unpleasant consequences; perceives the impact and implications of decisions.

GS-01-04 – n/a

GS-05-06 – n/a

GS-07-08 – Level 5

GS-05-10 – Level 3

GS-11-13 – Level 4

GS-14-15 – Level 5

Influencing / Negotiating

Persuades others; builds consensus through give and take; gains cooperation from others to obtain information and accomplish goals.

GS-01-04 – n/a

GS-05-06 – n/a

GS-07-08 – Level 5

GS-05-10 – Level 3

GS-11-13 – Level 4

GS-14-15 – Level 5

Leadership

Inspires, motivates, guides others toward goals; coaches, mentors, challenges staff; adapts leadership styles to various situations; models high standards of honesty, integrity, trust, openness, and respect for individuals by applying these values daily.

GS-01-04 – n/a

GS-05-06 – n/a

GS-07-08 – Level 5

GS-05-10 – Level 3

GS-11-13 – Level 4

GS-14-15 – Level 5

Manages Human Resources

Plans, distributes, coordinates, and monitors work assignments; evaluates work performance, provides feedback on performance; ensures staff are appropriately selected, utilized, and are treated in a fair and equitable manner. Empower staff in order to encourage individual development and achieve organizational goals.

GS-01-04 – n/a

GS-05-06 – n/a

GS-07-08 – Level 5

GS-05-10 – Level 3

GS-11-13 – Level 4

GS-14-15 – Level 5

Strategic Thinking

Formulates objectives and priorities, and implements plans consistent with the long-term interests of the organization in a global environment. Capitalizes on opportunities and manages risk.

GS-01-04 – n/a

GS-05-06 – n/a

GS-07-08 – Level 5

GS-05-10 – Level 3

GS-11-13 – Level 4

GS-14-15 – Level 5

 

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