Interior Business Center, Drug & Alcohol Testing Branch Updates
Interior Business Center (IBC) Drug and Alcohol Testing (DAT) would like to welcome our new Branch Chief, Albert Mack (Mack). Mack started with IBC DAT in June 2024, and has more than 20 years of experience with the Federal Drug Free Workplace Program. Mack can be reached at albert_mack@ibc.doi.gov.
Thank you to all who attended and presented at the FY25 DAT Customer Forum. If you have any follow up questions, please contact us at IBCDrugTestingStaff@ibc.doi.gov.
IBC DAT Customer Central Website Updates
IBC DAT Customer Central
We are happy to announce updates to our Customer Website. You will find updates to our Drug & Alcohol Testing FAQ’s as well as updated MyeScreen Training Modules. The training modules include:
- Signing In To MyeScreen
- Scheduling a Drug Test (paper & eCCF)
- Viewing Test Results
- Making Corrections to Scheduled Collections
- Donor Notification Process
- Drug Test Collection Process
Contact us at IBCDrugTestingStaff@ibc.doi.gov with any questions.
MyeScreen Outage October/November 2024
On October 31, 2024, IBC was made aware of an MyeScreen outage. The outage was widespread and prevented both IBC and all of our customers from accessing the system. During this time there was little communication between our vendor and our customers. In the event of another widespread outage, our vendor will communicate with IBC and our customers within 3 hours of the outage and follow up with communication every 8 hours, or until the outage has been resolved. For questions, please contact albert_mack@ibc.doi.gov or jennifer_long@ibc.doi.gov.