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IBC Customer Central Update

Date: May 22, 2023
To: IBC Customers
Subject: IBC Customer Central Update


Valued IBC Customers,

We are pleased to announce that our IBC Customer Central has been updated!

IBC Customer Central is a single-entry point to streamline online customer support and simplify access to IBC-managed systems and applications.

Focusing on enhancing your Customer Experience, the updated IBC Customer Central incorporates the US Web Design System principles, guidance, and design components, allowing us to stay aligned with government standards for building more accessible, responsive, and mobile-friendly government websites.

Update Highlights

  • Refreshed look and feel
  • Content Management System (CMS) upgrade
  • Updated navigation (same information architecture)
  • Easier access to useful information and performance data (SLA metrics)
  • Streamlined contact information and customer support
  • Improved Search capability

Thank you for being a valued customer of IBC and for allowing us the privilege to serve as your trusted partner. We encourage you to visit and bookmark the updated IBC Customer Central at https://ibc.doi.gov


Questions

Resources

IBC Customer Central: https://ibc.doi.gov