IBC Performance on Service Level Agreement Metrics

At the IBC, we recognize our responsibility to proactively measure, assess, and manage all aspects of delivered services as evaluated against the performance metrics established in our service-level agreements (SLAs).

DateDescriptionLast Updated
FY 2022HR SystemsQ2
FY 2022HR Operations ServicesQ2
FY 2022Personnel Security and Drug and Alcohol TestingQ2
FY 2021HR SystemsQ4
FY 2021HR Operations ServicesQ4
FY 2021Personnel Security and Drug and Alcohol TestingQ4