New User Training on eDrug and How to Schedule Applicant Drug Testing

Preparing to Send Applicant for a Drug Test

Access https://edrugtest.com and log-in (see login instructions)
Click on Test Results on left hand menu
Enter the Applicant/Donor’s Donor ID and choose Search
Once you see the Applicant’s information, click anywhere on the row
A pop-up screen with the Collection Scheduling Report will appear
Scroll to the bottom to the Shipping and Tracking Information
1. Next click on the Fedex tracking information to determine if the supplies have reached the collection site
2. Another pop-up will appear that will show you whether supplies have been delivered and who signed for the supplies at the collection site (notate this information to share with the donor)
Once you have the FedEx delivery information, call the collection site.
1. Verify the supplies have arrived (What if the site does not have the supplies?)
2. Verify the hours of operation
3. Verify the address
4. Determine if an appointment is necessary

References

Shipping and Tracking Information is at the bottom of the screen
Next click on the Fedex tracking information to determine if the supplies have reached the collection site
Another pop-up will appear that will show you whether supplies have been delivered and who signed for the supplies at the collection site

When supplies are ordered by 2:30 p.m. (ET) in https://edrugtest.com, they should be delivered the next day via FedEx
If the FedEx link in https://edrugtest.com indicates supplies have been delivered but the site cannot find them or the supplies are damaged; new supplies should be sent
Call Abbott (formerly Alere eScreen/Pembrooke) main phone number: 804-346-1010 to reorder
Points of contact are Kevin Mack ext. 76171 or Allen Breedlove ext. 76104
Reship requests can also be requested through customer service